Frequently Asked Questions

Dax Group provides a comprehensive range of services including digital strategy development, custom software development, cloud solutions, data analytics, and IT infrastructure modernisation. We tailor our solutions to meet the unique needs of each client, ensuring a seamless transition to digital excellence.

Digital transformation can significantly enhance your business by improving operational efficiency, reducing costs, and enabling data-driven decision-making. It also helps in enhancing customer experiences, increasing agility, and fostering innovation, which can lead to a competitive advantage in your industry.

Our consultancy offers a comprehensive approach, including strategy development, technology selection, process optimisation, and change management. We work closely with you to understand your unique needs and tailor solutions that drive tangible results.

We prioritise the security and privacy of your data by implementing robust security measures, including encryption, secure coding practices, and regular security audits. Our solutions comply with industry standards and regulations to ensure your data is protected at all times.

The Dax Group approach to success is entirely driven by the people that will be impacted by any technological change. This approach ensures our solutions always deliver results!

We give users direct access to support, which eliminates bottlenecks and allows us to collect data and insights to identify training gaps and recommend system improvements.

Our Service Level Agreement prioritises client matters and response times by P1, P2, P3, and P4. A significant server or cloud application outage is a P1.

The outcome is similar to the concept of compound interest. When you invest in the process over time, both quality of service and responsiveness accrue. Failure to invest (or starting late) makes it impossible to catch up.